MARTY MILES
GALVESTON PARK BOARD OF TRUSTEES,
INTERIM CEO
With over 40 years of hospitality management experience, Marty Miles recently held the position of Complex General Manager for the Hotel Galvez and Spa, Tremont House Hotel and Harbor House Hotel and Marina. The three iconic hotels were each among the market leaders in their respective competitive sets. RevPAR, TripAdvisor and community reputation were additional areas of leadership.
Prior to the Wyndham Hotel Group, Miles founded CASINO FABS LLC, offering professional consulting services to casinos, resorts, hotels, restaurants, lounges and convention centers. His expertise included operational assessments, management recruitment and staff training, concept development and design services, contract and distribution agreement re-negotiation, and nationally branded restaurant sourcing.
Prior to CASINO FABS Miles’ lead the corporate food & beverage function for the Fortune 500 gaming corporation Harrah’s Entertainment, Inc. (now called Caesars Palace Entertainment). In this capacity, he was the catalyst for a transformation in the philosophy behind the company’s restaurants – shifting from one-size-fits-all “eatertainment” themed outlets to more sophisticated, appealing retention, loyalty and attraction tools. His leadership drove consistently strong increases in revenues, profitability and cover growth. Another of his significant achievements at Harrah’s is the creation of recruiting, selection and training systems which target the nation’s best culinary schools, resulting in a dramatic impact on the level of talent and bench strength among the company’s culinary and restaurant management teams. His strong management capabilities led to the development of centralized systems, standard purchasing practices and statistical analysis capabilities.
During Miles’ tenure at Harrah’s, he grew the number of restaurants and lounges from 70 in (1998) to more than 260, partnering with the most prominent names in restaurant and kitchen design. He and his team opened an average of 28 restaurants annually over a four year period. In his capacity, he was responsible for more than 22,000 associates and $1.3 B in F&B revenue.
Prior to joining Harrah’s, he held the corporate senior food and beverage executive positions at Patriot American Hospitality (Wyndham Hotels), Richfield Hospitality Services and Doubletree Hotels & Resorts, firmly establishing a reputation for producing consistently strong growth in revenue, profit and guest satisfaction. Early in his career, he became an independent owner and operator, ultimately developing five successful restaurants in Indianapolis, which earned the distinctions of best atmosphere and one of the top three restaurants in the city.
He is a member of the International Food & Beverage Forum and has been a guest speaker at the University of California, Los Angeles Hotel Investment Conference as well as at the New York Hotel Investment Conference.